We appreciate dogs are an important part of the family and sometimes a vital part of individuals leaving their home which is why we want them to enjoy a day out at Avon Valley.
Assistance dogs are free to enter the park!
Pet dogs can now buy a doggie day ticket.
The health and safety of children at the park will always take priority which is why we ask all dog owners to agree to the following.
Disabled / Less Able visitors pay the day rate suitable to who they are, but they are entitled to a registered carer to enter with them at a discounted rate. Registered carers must show proof of ID from their local council’s carers centre or a Carer’s Allowance letter.
We can very occasionally take animals in depending on species. Please can you let us know your name, contact number, animal breed, gender (and whether it is castrated or not), age of the animal and reason why you can longer care for it.
Our car park is free to park for general day admissions. There may be a charge for parking at events. Please check your event tickets if this is the case.
You are more than welcome to visit Avon Valley Park if you are pregnant. You are welcome to visit the animals, but we recommend not touching them. It is down to your discretion whether you choose to take a ride on our train ride and take part on our play equipment.
We are a cash free site, accepting card payments at our till systems for food and drinks. The only exception is our quad bikes which require a £2.50 token to be purchased on site. All other rides are included in the ticket price. We do not have a cash machine on site.
All animals naturally carry a range of micro-organisms, some of which cause no illness in the animal but can be transmitted to humans. Diseases passed from animals to humans are known as zoonoses. Some zoonotic diseases may cause ill health; in some cases the diseases may be severe or life threatening. Equally, some are more amenable than others to treatment, and some may leave lasting ill health. A range of zoonotic diseases can be acquired from animal contact at visitor attractions including:
How do people become infected?
People can become infected with micro-organisms through consuming contaminated food or drink, through direct contact with contaminated animals, by contact with an environment contaminated with animal faeces or by being bitten. Very low numbers of micro-organisms can cause human infection.
How safe is a visit to an attraction?
Given an estimated 10 million people visit such attractions each year, we consider the risk of infection to be low. We advise washing your hands after contact with our animals and when leaving the animal contact area. We have handwash stations available at numerous points in the animal contact area.
We have 2 situated undercover outside the front of the shop.
Yes! We offer a 10% discount on full priced standard day entry tickets.
Tickets can be purchased online and at Admissions on arrival.
Simply bring your valid Defence Discount Card or Blue Light Card on the day you wish to visit to qualify your purchase.
The discount is valid for a maximum of 2 adults and 3 children.
The discount can not be used on event tickets or anything other than standard day admission.
Please follow the link below and redeem your vouchers ahead of booking by entering your voucher code.
There are two main reasons to be aware of:
Adults must ensure the children in their care are cleaning their hands thoroughly when visiting animal contact areas, and disposing of paper towels only into the bins provided.
We offer a discounted ticket for registered carers when visiting with a full paying disabled guest.
We offer a 10% discount on full priced standard day entry tickets to Blue Light and Defence Discount Card Holders. A valid card must be shown to qualify and is eligible for the card holder and up to a maximum of 2 adults and 3 children. This is not applicable to our events.
Tickets are non transferable or refundable. If you purchased a flexi-ticket at point of purchase you can email helpdesk@avonvalley.co.uk with your alternative date within the same opening period.
Don’t worry! Just arrive safe and ready to have a good time.
If you’re booked in for a specific show time we will do our best where there is capacity to accommodate you later in the day but this might not always be possible.
All of our customer service is based online. Please email helpdesk@avonvalley.co.uk or use our contact form.
All messages are centralised and placed in a queue so you only need to message us once.
We are an outdoor events specialist and believe there is no such thing as bad weather, just inappropriate clothing! As a farm park elements of our events run outdoors and we will advise dressing for the weather and embracing the season!
We monitor the weather closely and should an Amber or Red weather warning be in place for our event site we will consider its impact and advise guests via email and our social media channels of any changes to plan.
Seasonal showers and rain does most definitely not stop play!
We are unable to add guests to your park entry or event booking. You would have to make a new booking online.
For playbarn and birthday parties please email helpdesk@avonvalley.co.uk
Don’t panic, you will always be able to just give your name on arrival and we will find your booking. You can also drop helpdesk@avonvalley.co.uk a line with details of the booking and the email address it was made under and they can resend the details to you.
Please visit this webpage for our opening periods.